Average Reviews:
(More customer reviews)Hachette Filipacchi Media has horrible customer service. Several months ago, they mailed me a renewal offer for $10 for 24 issues (2-years) which I submitted with a personal check. They cashed in my check and I checked my account online only to discovered they only renewed it for 12 more issues. I emailed them and was told that they have lots of offers and only one for $10/12-issues. I sent them my offer code and even scanned a copy of the letter I received, but they would not honor their own offer and claimed that they had a 24-issue offer for $12.00. Notwithstanding, it took on average 3-4 days before I would get a reply. I did not even bother calling them because it was long-distance and I was sure I'd be placed on hold longer than I'd like. After weeks of communication, they finally agreed to honor their $10/24 issue offer.
For this much hassle, I have to drop the rating down to 2/5 stars but only because of the publishing company. I hate to do this because I feel the magazine is very good.
The magazine content itself is quite educational and well-written. I do not own a motorcycle but I enjoy reading about them, as well as racing tips and other tool tips that I could apply to auto racing/cars. Many of the car magazines are more interested in selling aftermarket parts or reviewing expensive foreign cars that no one could afford even after 3 lifetimes. I discovered Cycle World to focus more on the relationship between driver and machine, even if the machine has only 2 wheels! I read many negative reviews about how Cycle World was only focusing on Japanese "crotch rockets" but I must disagree. I have found it to contain balanced content covering everything from touring bikes, scooters, beginner motorcycles, and up to the Super Sport bikes. If you're into motorcycles, Cycle World is your magazine.
I give the magazine itself 4/5 stars, but the publisher (whom provides the subscription) was a severe disappointment.
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This magazine is an editorial blend of information and entertainment about motorcycles and the various types of riding.Each issue contains information on tests in the field, technical articles, competition coverage, personality profiles, apparel features and travel articles.
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